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By accessing this website or using any of our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. Your continued use of the website constitutes acceptance of these Terms and Conditions, along with our Privacy Policy.
All bookings made through Muthu Tourism are subject to confirmation. A booking is considered confirmed only after full or partial payment (as applicable) is received and a confirmation message or document is issued by us. Prices, itineraries, and availability are subject to change until booking confirmation is provided.
All prices displayed on our website or communicated via phone, email, or messaging platforms are subject to change without notice. Prices may vary due to season, availability, government taxes, fuel charges, or supplier policies. Payments must be made within the specified timeline to secure bookings. Failure to make timely payment may result in cancellation without prior notice.
Cancellation and refund policies vary depending on the service, supplier, or package booked. Any cancellation request must be made in writing via email or through our Contact page. Refunds, if applicable, will be processed after deducting cancellation charges, service fees, and supplier penalties. Refund processing time may vary and is subject to bank or payment gateway timelines.
Muthu Tourism reserves the right to modify itineraries, accommodations, transport arrangements, or schedules due to unavoidable circumstances such as weather conditions, natural disasters, political issues, technical problems, or operational reasons. Such changes do not entitle customers to refunds unless explicitly stated.
Customers are responsible for providing accurate personal details, travel documents, and information required for bookings. This includes valid identity proof, passports, visas, permits, and health documents where applicable. Muthu Tourism is not responsible for denial of entry, boarding, or services due to incorrect or incomplete documentation provided by the customer.
Travel involves inherent risks, including but not limited to accidents, illness, delays, loss of baggage, or changes in schedules. Muthu Tourism acts only as a facilitator between customers and service providers and shall not be held liable for any loss, injury, damage, delay, or inconvenience caused by third-party service providers such as hotels, transport operators, airlines, or tour operators.
Our website may include links or references to third-party services or websites. Muthu Tourism does not control and is not responsible for the content, policies, or services provided by such third parties. Any dealings with third-party providers are at the customer’s own risk.
You agree to use this website only for lawful purposes. You must not misuse the website by introducing viruses, attempting unauthorized access, or engaging in activities that may harm the website or its users. Unauthorized use of this website may give rise to legal action.
All content on this website, including text, images, logos, graphics, videos, and design elements, is the property of Muthu Tourism unless otherwise stated. Unauthorized copying, reproduction, distribution, or use of any content without written permission is strictly prohibited.
To the maximum extent permitted by law, Muthu Tourism shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability, if any, shall not exceed the amount paid by the customer for the specific service in question.
Muthu Tourism shall not be held responsible for failure to perform obligations due to events beyond our reasonable control, including natural disasters, pandemics, strikes, government restrictions, war, or technical failures. In such cases, services may be postponed, modified, or canceled without liability.
We reserve the right to refuse service, cancel bookings, or terminate access to our website if a user violates these Terms and Conditions, provides false information, engages in fraudulent activity, or behaves in an abusive or inappropriate manner.
Muthu Tourism reserves the right to modify or update these Terms and Conditions at any time without prior notice. Updated terms will be posted on this page, and continued use of our website or services after such changes constitutes acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us through our Contact Us page or via the contact details provided on our website.
