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Muthu Tourism (“we”, “our”, “us”) values the trust you place in us and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, contact us, or use our travel and tourism services. By accessing or using our website, you agree to the terms described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
We may collect personal information that you voluntarily provide to us when you fill out enquiry forms, make bookings, subscribe to updates, or contact us. This information may include your full name, email address, phone number, residential address, travel details, identity information (if required for bookings), and any other details necessary to provide our services. We collect only the information that is relevant and required for legitimate business purposes.
When you make a reservation or purchase services through us, we may collect booking-related details such as travel dates, destinations, accommodation preferences, and payment-related information. Payment details are processed through secure third-party payment gateways, and we do not store sensitive payment card information on our servers. All financial transactions are handled using industry-standard security measures to ensure safety.
When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, device information, pages visited, time spent on the site, and referring URLs. This data helps us understand user behavior, maintain website performance, enhance security, and improve user experience. This information does not personally identify you unless combined with other personal data.
Our website may use cookies and similar tracking technologies to improve functionality and user experience. Cookies help us remember user preferences, analyze website traffic, and provide relevant content. You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the website. By continuing to use our website, you consent to the use of cookies as described in this policy.
The information we collect is used to respond to inquiries, process bookings, provide customer support, manage travel arrangements, send confirmations, and communicate important service-related updates. We may also use your information to improve our services, customize offerings, conduct internal analysis, and send promotional communications if you have opted to receive them. We ensure that data usage is limited to lawful and legitimate purposes.
Muthu Tourism does not sell, rent, or trade your personal information to third parties. However, we may share information with trusted partners, service providers, hotels, transport operators, or payment processors strictly for the purpose of fulfilling travel services. We may also disclose information if required by law, regulation, court order, or to protect our legal rights, users, or business operations.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we remain committed to safeguarding your information.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. You have the right to request access to your personal data, request correction of inaccurate information, or request deletion of your data, subject to legal and operational requirements. Requests can be made by contacting us using the details provided on our website.
Muthu Tourism reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage users to review this policy periodically to stay informed about how we protect personal information. If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Muthu Tourism through the contact details provided on our website.
